Service Level Agreement
FAST TECHNOLOGY’s IT Infrastructure Solutions include a suite of robust and business-friendly design, development, deployment and installation services that deliver value to your business. IT Infrastructure components include hardware, software, networking components, an operating system (OS), and data storage, all of which are used to deliver IT services and solutions.
SLA (Service Level Agreement)
A Service Level Agreement (SLA) is a contract between a service provider and its customers that documents what services the provider will furnish and defines the service standards the provider is obligated to meet.In a nutshell, an SLA is all about outsourcing and improving the quality of service you are obliged to retain for smooth operations of your business; cost effectively. It enables you to focus on your core business operations by relieving you of the hassle of maintaining and running non-core business operations.
FAST TECHNOLOGY offers best in class SLA (Service Level Agreement) terms with assured service quality at unbeatable prices. We furnish term bound SLA services for:
- General IT Services
- Network Maintenance services
- Desktop Support Services
- Managed Print Services
- Server Management Services
- Web Hosting, Management and Updating Services
- Power Generation and Backup Maintenance Services
- Software Troubleshooting and Security Maintenance Services
- Fire Protection and Suppression Maintenance ServicesWith the option to have one or a combination of the above, customers have the flexibility to choose that suit them most.